TODAY

We are South Africa’s leading electronic solutions, e-Government and Smart Cities digital transformation and customer experience partner.

Every citizen in South Africa interacts with an Interfile creation at some stage of their life: 

  • When you are born you pay for a birth certificate
  • When you turn 16 you will pay for an ID or Smart Card (Home Affairs)
  • When you start a new job you will need to pay taxes (SARS eFiling)
  • When you are unemployed you will need to declare or claim for UIF benefits (uFiling)
  • When you buy a house you will need to pay a municipal bill or submit a meter reading  
  • When you employ people you will need to declare and pay unemployment
 
WHO WE ARE

Bringing convenience to the people.

WHO WE ARE.

Bringing convenience to the people.

WE ARE HERE

#tomakeadifference
#tomakeadifference

OUR CUSTOMER-CENTRIC SOLUTIONS

We develop locally, then we deliver… 

Integrated Government, enterprise, and corporate business client-centric solutions – that make a difference to the everyday lives of the people. 

Interfile Smart Cities partner

01

AUTOMATION OF BUSINESS PROCESSES

02

ENHANCEMENT OF THE BUSINESS MODEL

03

USE OF TECHNOLOGIES

for operational success
for superior service delivery & revenue enhancement opportunities
by being the leading partner of Electronic Bill Presentment and Payment (EBPP) solutions

04

USE OF HIGHLY SKILLED CONSULTANTS & DEVELOPERS

05

FORMATION OF OPTI-CHANNEL SERVICE DELIVERY

who deliver innovative concepts
 to design, optimise and implement per delivery channel – PC, Mobile, Kiosks, etc.

OUR SOLUTIONS

01

AUTOMATION OF BUSINESS PROCESSES

02

ENHANCEMENT OF THE BUSINESS MODEL

03

USE OF TECHNOLOGIES

for operational success
for superior service delivery & revenue enhancement opportunities
by being the leading partner of Electronic Bill Presentment and Payment (EBPP) solutions

03

USE OF HIGHLY SKILLED CONSULTANTS & DEVELOPERS

04

FORMATION OF OPTI-CHANNEL SERVICE DELIVERY

who deliver innovative concepts
 to design, optimise and implement per delivery channel – PC, Mobile, Kiosks, etc.

01

AUTOMATION OF BUSINESS PROCESSES

for operational success

02

ENHANCEMENT OF THE BUSINESS MODEL

for superior service delivery & revenue enhancement opportunities

03

USE OF TECHNOLOGIES

by being the leading partner of Electronic Bill Presentment and Payment (EBPP) solutions

04

USE OF HIGHLY SKILLED CONSULTANTS & DEVELOPERS

who deliver innovative concepts

05

FORMATION OF OPTI-CHANNEL SERVICE DELIVERY

 to design, optimise and implement per delivery channel – PC, Mobile, Kiosks, etc.

BUILD

LEGACY AND PURPOSE

We helped make SARS the #1 collection agency in the world, and they received local and international recognition, and multiple awards for it.

EBPP

A solution designed to accurately produce bills, confirmation notices, and collect payments. 

SMART CITIES

A number of smart solutions to digitally transform a city, improving services whilst lowering costs.

INTER CASH

INTERCASH

The ideal front-end payment processing application that allows for the presentment and payment of invoices and receipts in Customer Contact Centres.

INTER CHANGE

INTEREXCHANGE

A solution for large organisations enabling real time service delivery through advanced payment and reconciliation.

INTER SCAN

INTERSCAN

A solution that allows customers to scan and submit supporting documentation in a variety of formats.

INTER CLAIMS

INTERCLAIMS

A solution that provides enterprise and insurance claims management technology in a seamless self-service and over-the-counter client service context.

INTER DIGENT

INTERINDIGENT

A solution that caters to the different processes encountered throughout the Indigent lifecycle and can be adapted according to the Indigent policy of a Municipality. 

WHATS APP

WHATSAPP

A messaging solution to offer a way for your customers to engage with you and use your service.

EBPP

A solution designed to accurately produce bills, confirmation notices, and collect payments. 

SMART CITIES

Digitally transforming city after city with smart electronic services, at a lower cost. 

INTERCASH

The ideal front-end payment processing application that allows for the presentment and payment of invoices and receipts in Customer Contact Centres.

INTEREXCHANGE

A solution for customers with existing digital channels in South Africa to add e-commerce or online payment capability. 

INTERSCAN

A solution that allows customers to scan and submit supporting documentation in a variety of formats.

INTERCLAIMS

A solution that provides enterprise and insurance claims management technology in a seamless self-service and over-the-counter client service context.

INTERINDIGENT

A solution that caters to the different processes encountered throughout the Indigent lifecycle and can be adapted according to the Indigent policy of a Municipality. 

WHATSAPP

A messaging solution to offer a way for your customers to engage with you and use your service.

There is a saying, ‘the only two certainties are death and taxes’ – but we at Interfile know that there is a third certainty – an Interfile solution you will interact with at some point in your life.

PARTNER WITH US

Let’s build your legacy today!

OUR CLIENTS

City of Tshwane logo

UIF logo

Netcare logo

Department of Home Affairs logo

City of Tshwane - e-Tshwane logo

City of uMhlathuze - u-Mhatluze logo