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OUR SOLUTIONS

BillEaze | Transform Your Municipality’s Future. Digitally.

South African municipalities are at a critical crossroads, facing immense financial pressure and an urgent need for digital transformation. Outdated, manual, or “Lite” digital systems are no longer sustainable. It’s time for a solution that drives financial resilience and elevates citizen satisfaction.

The challenge: Why your Municipality needs a change, now.

If your municipality is battling escalating consumer debt, then your revenue collection rates are alarmingly low, often below 62% against billed revenue. This directly impacts your ability to deliver essential services and achieve clean audits. Over 90% of South African municipalities still rely on limited or no digital billing solutions. This means high costs from paper, printing, and manual reconciliation, alongside citizen frustration over inaccurate bills and inconvenient payment options.

BillEaze: Smarter, faster, more transparent billing.

BillEaze is Interfile’s cutting-edge Electronic Bill Presentment and Payment (EBPP) solution. It’s a secure, intuitive, and scalable cloud-based platform designed to revolutionize your municipal billing and payment lifecycle online. We empower your municipality to deliver real-time, smart, and citizen-driven services.
Tangible benefits: Real results for your Municipality & Citizens.
For your Municipality:
  • Boost Financial Health: Significantly improve revenue collection and cash flow. BillEaze drives faster, more timely payments and helps reduce crippling consumer debt.
  • Slash Operational Costs: Achieve 30%+ cost savings by eliminating expenses related to paper, printing, postage, and manual processing. Re-allocate staff time from manual reconciliation to higher-value activities.
  • Enhance Compliance & Operations: Move towards clean audits with improved transparency and audit trails. Digitize service delivery, increase automation, and gain clearer data for financial management.
For your Citizens:
  • Unmatched Convenience: Citizens get 24/7 online access to municipal accounts, instant statements, and quick, secure payments – all from their mobile device. They can manage all municipal accounts (water, rates, etc.) in one unified dashboard.
  • Control & Transparency: Access current and past statements instantly, download PDFs, and view transparent billing history with receipts.
  • Secure Delegation: Our unique secure delegation feature allows account holders to securely grant access and payment authority to trusted individuals (e.g., family members helping elderly parents) without sharing login details. This is a game-changer for household financial management in South Africa.
What makes BillEaze unique? Proven. Agile. Unrivalled.
  • Rapid Return on Investment (ROI) with MVP: We deploy core functionality in just 4-6 weeks from kick-off to launch. This delivers immediate, measurable benefits and a faster ROI, unlike lengthy, complex projects.
  • Unmatched Public Sector Expertise: We are the developers of SARS eFiling and the power behind e-Joburg and e-Tshwane. We bring 20 years of proven experience delivering critical, large-scale government solutions, ensuring deep understanding of the South African context.
Built for confidence: Simple & secure.
  • Security & Compliance: BillEaze uses industry-standard encryption for all data and is fully PCI-compliant, adhering to the stringent security standards used by financial institutions. We are designed with POPIA compliance as a core principle, helping your municipality meet its obligations.
  • Seamless Integration: Built with secure, API-driven integration points, BillEaze connects robustly with your existing billing and financial systems.. This minimizes technical risk and ensures data integrity.
  • Ongoing Support: As a cloud-based (SaaS) provider, we offer comprehensive post-launch support, including a dedicated contact for your municipality and detailed documentation. Your platform is always up to date with automatic updates and continuous improvements.
Ready to make every transaction count?

The national government’s push for digital transformation makes adopting solutions like BillEaze not just beneficial, but increasingly necessary.

Contact us today for a personalized demonstration and discuss how BillEaze can achieve financial resilience and enhance citizen satisfaction for your municipality.

Ready to talk to us about a solution for you?