OUR SERVICES

Interfile approaches digital transformation with a collaborative mindset involving stakeholders, development teams, creative methodologies and the understanding of business operations within Government, municipalities and cities.

It takes much more than technology to deliver on the promise of smarter electronic services – it takes knowledge and many years of experience to truly understand how to make a difference.

CONSULTING

CONSULTING

– Service delivery strategies
– Programme implementation & enhancement
– Cost benefits
– Risk analysis
– Training

PROGRAMME & APPLICATION DEVELOPMENT

PROGRAMME & APPLICATION DEVELOPMENT

– Architecture
– Solutions design
– Agile development
– Quality control

OPERATIONS SUPPORT & MANAGEMENT

OPERATIONS SUPPORT & MANAGEMENT

– Full & dedicated operations support & management
– business activity reporting
– 24/7 monitoring
– Secure, private cloud hosting
– Private or full outsource services

SERVICE DELIVERY

– Dedicated product-specific support
– Skilled call centre & consultants
– On-site, in-field, mobile or remote

PROJECT MANAEMENT

PROJECT MANAEMENT

– Project delivery & quality
– On-time & within budget
– Seasoned project managers
– Business goal orientated

BUSINESS ANALYSIS

BUSINESS ANALYSIS

– Highly adaptable team
– Vast experience in methodologies
– Requirements planning, elicitation & documentation
– Solution assessment & validation

QUALITY ASSURANCE

QUALITY ASSURANCE

– Skiled software testing engineers
– Adherance to the highest quality standards
– ISAE 3402 assurance

READY TO TALK

READY TO TALK

to a service solution specialist?

OUR CLIENTS.

City of Tshwane logo

UIF - Ufling

Netcare

Department of Home Affairs

e-Tshwane logo

uMhatluze logo