Interfile’s WhatsApp messaging solution for your business allows you to extend your service and offer an alternative way for your customers to interact with you.
24/7available customer support
Reduced response time with predefined message templates
Account queries in the form of a list of options answered in real-time
Automated prompts to common questions
Automated prompts to answer selected questions
Improved CSAT (customer satisfaction scores) while reducing overhead costs and call centre queries
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No development and no integration required
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Run your business using a messaging platform that everybody uses and send your customers directly to your service website/portal